Silver Stay › How to book serviced apartments for staff: a checklist

How to book serviced apartments for staff: a checklist

Booking an apartment for a colleague is different from booking a hotel room. Use this checklist so they arrive to the right place, at the right time, with nothing missing.

Before you book

• Dates, including whether they might extend
• Office or site address, and how they will travel
• Whether they need parking
• Any accessibility needs
• Your budget per night, and whether it includes VAT

Questions to ask the provider

1. How does check-in work, and what happens if the flight is late?
2. Is the WiFi good enough for video calls?
3. How often is the apartment cleaned, and is linen changed?
4. What is the cancellation and extension policy?
5. Can you invoice the company directly, with a purchase order?

Before they travel

• Send the address, check-in instructions and a contact number
• Confirm the invoice details with your finance team
• Put the end date in your calendar so an extension is agreed in time

How Silver Stay helps

Send us the brief and we send a shortlist of checked apartments, then handle the booking and send one invoice.